As part of my studies at Kent State University, I was tasked to create a new information architecture for the Upper Sandusky Community Library in Ohio. I began this project by interviewing two highly experienced librarians and reviewing quantitative statistics from previous user research efforts and resources over the web. Additionally, I also conducted task analysis usability testing against a drafted information architecture for the community library site among five users of various demographics.
The user research efforts resulted in the development of three user personas that include demographics, user needs/goals, frustrations, and expected tasks they would perform on the website. A thorough review of the existing content was also neede dfor salvaging what was important and reusable. Following the user and content research, a navigation structure, site map, and low-fidelity wireframes were created to define how this content would be labeled and organized.
- User Personas
- Information Architecture
- Wireframes: Design Recommendations
Tools & Methods
- Usability Testing
- Treejack (Optimal Workshop)
- Adobe InDesign CC